Frequently Asked Questions (FAQ)
Have questions about our limo services, bookings, or policies? We’ve gathered the most common queries from our customers to make your experience smooth and hassle-free. Find everything you need to know about reservations, payments, cancellations, and more right here.
We have a fleet of all black luxury vehicles, including sedans, SUVs, and limousines.
Yes, you can request a specific type of vehicle and we will do our best to accommodate your request.
Yes, we offer transportation services for special events such as weddings, proms, birthdays, and more.
Yes, those who are 21 or older are allowed to bring alcohol and beverages on board, but please drink responsibly. (Alcohol only allowed with Limousine Services)
Yes, we offer airport transportation services to and from any airport.
We recommend booking your reservation as far in advance as possible to ensure availability, especially for special events and peak travel times.
You can make a reservation by calling our reservation center or booking online through our website.
We accept all major credit cards, and all payments are made online.
Our cancellation policy is detailed in our terms and conditions, but generally,
- Cancellations made less than 24 hours before the scheduled pickup time will result in no refund.
- Any Hourly reservations cancelled 72 hours or less prior to the pickup time will result in no refund
- You would be assigned a Chauffeur and that Chauffeur would be in contact with you at all times.
- You are guaranteed a reservation once accepted
- Yes we do, but please call us before making the reservation as it will have to be charged accordingly.